17.5 per cent value added tax (VAT), is paid on every item that is purchased within the UK. The products we supply may be purchased exclusive of VAT. We therefore do not charge VAT on all qualifying products provided the person buying/being bought for qualifies for VAT exemption
Qualifying products include aids designed or modified solely for use by people with a disability. To be eligible for this reduced price, the intended user of the product must be medically disabled or suffer from a long-term illness. Customers do not have to be registered disabled to claim relief but they will have to declare how they qualify on the VAT declaration form - arthritis, MS etc. Once an order has been placed with us we will provide the VAT exemption form with your invoice. The form is a simple declaration and does not need a doctor's signature or certificate.
Please note that we cannot sell products at a VAT free rate without receiving a VAT exemption form. If you do not send us the completed VAT exemption form, we are obliged to charge VAT at a later date
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